The app has been highly beneficial to Medis because of its versatile nature and monitoring takes place in the form of tracking travel routes.
“We’ve managed to use the system effectively in improving the quality of our workforce. Our sales reps know they are being monitored on the road, so we can see their location at any time during the day. This means we can make sure they are with the right client at the right time and putting in that face-to-face time with the client.”
“We’ve been able to ask Skynamo in the past if they can change a few features, or add a few features so that Skynamo suits our business even better. They’ve been very efficient and attentive in meeting these requests.”
Willem has also been impressed with Skynmao’s professional and efficient response to requests. As a result, the app meets the demands of the business, and it shows in the sales results.
“As the need arises, we can contact them without trouble, and they can add forms and questionnaires to our particular layout for our business. For example, we have training days where we need a registration and attendance form set up for data collection. Also, because of the nature of the industry, our reps need to be continually updated with new developments – the instantaneous feature on this app makes that possible.”