Latest insights

Ever wished you knew exactly what your customers are thinking? Good news – it’s not actually that difficult to figure out what’s going on in their heads. Here’s how to know what your customers want. Mind reading – a gift or a curse? We’ve seen how things could go seriously wrong if we were actually able to read each other’s minds in the What Men/Women

Admin is unavoidable and necessary. It’s crucial to sales success. And yet, sales teams consider it a major obstacle to efficiency. Sales teams who sell more while doing less admin share their secret. To admin, or not to admin? Admin is essential. It organizes, directs, and tracks all our sales activities, helping us stay on top of what’s been done and what still needs attention. Daily admin keeps operations running smoothly — it’s what keeps ships

Experts rely on open-ended questions to provide expert advice. Salespeople looking to provide potential customers with expert product or service advice can use the same technique to increase trust and close deals. Among the 12 best pieces of sales advice from Team Skynamo was Alliances Director Brian Howe’s advice to

What is the number one piece of sales advice you’d give someone? Ever wished you received more regular advice as an inexperienced salesperson? We asked members of Skynamo’s business development team to share their best advice with readers. In 10 habits successful sales reps incorporate into their daily routines we suggested that field sales outcomes are connected to personal habits acquired over time rather than shotgun approaches.

While most sales reps using GPS tracking apps tell of their many benefits, some remain concerned that it’s simply used as ‘policing tools’ by their managers. There’s a simple reason for this suspicion. GPS tracking apps improve the sales

Discussions about the urgency to adapt to a mobile sales team environment is nothing new. The idea that businesses who haven’t yet adopted mobile sales solutions will look on as their competitors thrive, is a scary one. But it’s certainly not too late (or complicated) to go mobile.

Spending too little on business travel and not enjoying enough face-time with customers are likely to cost your business in the long run. Tightening travel budgets to cut costs isn’t an unusual reaction to ongoing economic pressures. With so many brilliant online platforms and collaboration tools available, it’s no surprise that people turn to the web and video conferencing to conduct business instead. And yet, as a recent global

A staggering 89% of field sales reps interviewed shared that they don’t trust the data they themselves record during customer visits and process into their company’s reporting system. We uncover various reasons for this self-sabotage. How are sales reps sabotaging their own selling efforts? It’s impossible to deliver a quality service

Sales teams operate according to a rhythm of gathering and scattering. Gathering to discuss things and scattering to do stuff. Herein lies the difficult challenge of managing a team to facilitate creativity and productivity. When do you gather? How often do you gather? Who gathers and who scatters? Creativity depends on the quality of the conversation Whether team gatherings are collaborative and stimulate creativity or not, depend largely on the kinds of conversations you have when you have

Product returns can be prevented and too often have a totally unnecessary impact on your profit margins. Consider these 7 ways to reduce the number of products making their way back to your warehouses, even before you sell them. Almost 1 in 3 products bought online will be returned while a recent study