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"The monthly reports are tailored per customer and we can see exactly how often the reps have met with each client, and how many sales that resulted in. We generally have a rule that they need to see 6 – 8 clients per day, so that’s their target that we measure it against."
"Our clients consist of different types of businesses. We sell sweets and confectionery products to all kinds of outlets – anything from small supermarkets to Spaza shops, as well as hotels, forecourts, sports facilities, schools and even golf estates. As our clientele is so diverse and vast, it was important for us to find a simple solution and one that could easily be integrated with the way we work."