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"The introduction of the app also saw a great improvement with the efficiency of getting admin done. It has smoothened activity at store level. Movement in store has become more streamlined. The information we need to monitor is available whenever we need to get quick access to it."
"We have a philosophy: we’ll either coach a rep up or coach them out. It’s our goal to coach reps up. If they embrace the app but are struggling to reach their target we’ll try to coach them up so that we don’t lose them. All reps have different strengths and weaknesses, and Skynamo allows managers to hone in on those qualities and coach them as individuals."