Latest insights

In today’s fast-paced world, the automation of manufacturing and industrial processes is accelerating. Businesses that fail to digitize their sales operations risk falling behind competitors—and, more importantly, compromising their customer relationships. We go through the Dire Consequences of Not Adopting Sales Technology in this blog. Why Technology Matters for Customer

Aggregated monthly sales data from over 600 South African companies reports that 20 business sectors outperformed the pre-Covid first quarter of 2020. Numerous business sectors saw increased order volumes in the first half of 2021 with larger order values, as consumer confidence grew amidst the pandemic. Of the 26 sectors monitored, 20 exceeded pre-lockdown average order values in the first three months of 2021 Despite the tough economy, Skynamo saw an overall increase both in the number of orders placed via its platform and in the value

The news that Shopify was closing down Handshake Rep ordering app on 30 June this year may have shaken many businesses. But we have good news! Skynamo offers a Handshake Rep order alternative so that Handshake users can continue writing orders and selling in the field. If you’re not sure of the whys and wherefores, Shopify bought Handshake in 2019, and all the signs were there that its rep ordering app wouldn’t be around forever. Shopify stopped updating the app, they didn’t take on any new customers and even outsourced customers. And then in late February came the

Mandatory compliance with South Africa’s data protection law, the Protection of Personal Information Act (POPIA), has come into effect. POPIA ensures that we use your data only for the purposes for which you shared it with us. It places various legal obligations on responsible parties (in this case Skynamo) to make sure only employees who need to handle your information do. Skynamo commits to complying with regulations for all data we collect contractually from customers, as well as data individuals provide via online forms or manually at live events.

Lost internet connectivity should never mean your work comes to a halt. Your field sales reps should be able to continue entering orders, and customer information, and continue working productively while offline. Losing reception is frustrating at the best of times. Whether you’re in an elevator, a remote location, or dealing with a power failure, you’ve likely experienced being left high and dry without proper cell phone reception. Working offline shouldn’t be a daunting task, yet many field sales reps still find it overwhelming. Having a

CRM and sales are pretty synonymous in most people’s minds. But that doesn’t mean that CRM and sales force automation are the same thing! CRM – or customer relationship management – and sales force automation (SFA) sound like they do the same thing. While the two platforms might have some things in common, some overlap, they have very different purposes. So what’s the difference? Customer relationship management (CRM) is a process that businesses use to administer their interactions with

A family business can be great. You’re working with people who are closely related to you, which means solid trust is built right into the business. Even giants like Walmart and Berkshire Hathaway are prime examples of family businesses. According to the US Census Bureau, nearly 90% of all businesses in the US are family businesses. But this doesn’t mean that family businesses are always smooth sailing. There are many dangers, some so serious that your business could go

Looking for tips to help you build valuable customer relationships? Congratulations, you just found them! Find out how to keep your customers coming back. Why are customer relationships so important? What’s all the hype about? Well, to help answer that, let’s head to the movies. In the classic, Miracle on 34th Street, Macy’s hires a man named Kris Kringle to be an in-store Santa. The eccentric Kringle, however, decides to do something considered sacrilege in the world of retail. He directs parents to other stores. If Macy’s is out of stock on a particular

Skynamo helps businesses spend more time with customers, develop more knowledgeable field sales reps, and get sales managers more involved in customer conversations. Guest post by Nadeem Ayyub, Director at Rockcliffe Group Ltd. >We are a halal frozen foods manufacturer and food importer with a wide range of products like kebabs, burgers, sausages, ready meals, vegetables and samosas. We began as a family business 20 years ago. We have

User reviews have recognized Skynamo with leadership status in the broader field sales software and the specialized route planning software categories on the G2 software review platform. We’re proud to be named among G2’s Industry Leaders for Spring! What does this mean, who rated us, and who were we up against? Who does Skynamo compete against in the field sales software category? Skynamo is rated against all other brands defined as ‘field