Latest insights

Making plans is easy. Planning is more difficult. Plans always fail. Planning involves anticipating and avoiding the impact of failed plans. Conflating the two is a costly mistake, still made too often. Here are 5 often-overlooked benefits of planning. Why is it important to distinguish between plans and planning? “Plans are worthless, but planning is everything.” This statement, attributed to Dwight D. Eisenhower, has great appeal and is often quoted when the

We’re not only known as “the app people” but also as “app people”. As developers of the field sales software, we specialise in a mobile sales app, yet we appreciate other applications that simplify and enhance everyday experiences. Here are some of our staff’s favourites. On the road

Skynamo Wins Sage Top ISV Partner of the Year for Africa and Middle East Sage awarded Skynamo – the leading Field Sales app – the Top ISV Partner of the Year for the Africa and Middle East region at its annual Partner of the Year Award ceremony in Johannesburg, South Africa. The Top ISV Partner of the Year award recognizes a Rockstar ISV that achieved the highest overall revenue for the 2019 financial year and

Lost internet connectivity should never mean lost productivity. Field sales reps should be able to continue entering orders and customer information in their app, even while offline. Here are 5 benefits of field sales apps with offline capability Whether loadshedding is a thing in your country or not, as a field sales rep, you’ll often be forced to work offline. And, usually at the time

Here’s a great excuse to celebrate your talented sales team. Or to recognise those trusted sales consultants who help you make the right buying decisions. Every year, on the second Friday in December, we celebrate National Salesperson Day. Long live the salesperson! “Nearly 40% of field salespeople we surveyed in the UK and South Africa would not recommend field sales as a career to a young person.” “There’s an ongoing debate about whether

More than a third of surveyed field sales reps feel that work pressure negatively affects their mental health. We look at some causal factors, impact on business and what a culture that supports mental health requires. What do we mean by ‘mental health’? Mental health involves our emotional, psychological and social well-being. It’s influenced by various factors that affect our

How helpful are business email sign-offs in generating a response? We’re considering a few examples of email endings that are great conversation starters. Good day. Kind regards. Stay well. Best. Cheers. Keep on rockin’! Is there best practice when it comes to signing off emails? Since I first began writing emails to prospective and current customers, I’ve been paying more attention

What keeps sales reps from becoming trusted consultants, despite clear intentions to do so? Research suggests it involves a ‘transactional’ culture, and that sales managers are responsible for changing that within their sales team. Consultative intentions pave the road to transactional selling. Most organisations get it. Putting customer needs and objectives before revenue quotas is more likely to bring in sales and forge lasting relationships with customers. Positioning yourself as an

We tend to avoid cleaning our electronic devices because we’re not sure how best to do it. What do we do when something spills on a device or keyboard? Here are a few tips and tools to consider when you decide to clean your mobile devices. Is it necessary to regularly clean mobile and other devices? It’s a fact that most of us prefer to ignore. Our mobile devices accumulate dirt and grime during everyday use, and can do with the occasional (well, OK, regular!) cleaning. We take great care to

Does Better Technology Really Mean More Sales? Does better technology actually lead to better sales results? According to field sales professionals in the UK and South Africa, the answer is a clear yes. When asked how mobile sales apps support their selling efforts, they identified the top five ways technology helps drive sales success. Why Some Sales Professionals Still Resist Technology Many discussions around