Latest insights

Our recent research among field sales professionals in the UK and South Africa highlighted five situations in which sales reps are tempted to spin the truth when visiting prospects. We were glad to discover that a fair number of respondents see the value in being truthful while prospecting. On a more concerning note, however, we recognised that those who admitted to twisting the truth at times did so because they face unnecessary

In a survey of over 400 field sales professionals we asked what they did during a typical week, concluding the time spent on admin could be better used on other sales activities. The comment that pops up most often when talking to sales managers is how much salespeople dislike admin. They want to be with their customers and prospects, selling. Not tied down to a desk, writing up reports and filling out forms and spreadsheets. Below you can see how over

The Ultimate Sales Playlist: Staying “In the Zone” on the Road For field sales reps, the car often doubles as a mobile office. During the critical moments between customer visits, reps need a space that keeps them focused and productive. Recent surveys conducted for Skynamo’s Field Sales Trust Gap Report reveal the

Product returns can be prevented and too often have a totally unnecessary impact on your profit margins. Consider these 7 ways to reduce the number of products making their way back to your warehouses, even before you sell them. Almost 1 in 3 products bought online will be returned while a recent study

Part of the commitment to deliver an excellent service and setting high personal standards as a salesperson, is occasionally missing the mark. Great sales reps understand that apologising effectively is part of great service delivery and go out of their way to do so sincerely. Honest mistakes Getting it wrong is inevitable. Whether it’s through a fault

Busyness, burnout and anxiety have been recognised problems since the industrial age and have now been sent into overdrive by the digital revolution. We consider 7 ways to ‘actively rest’ your way to greater productivity. 1. Hobbies 2.

Salespeople are the point of contact between a business and its customers. The crucial role they play is certainly worth celebrating, but we should also ask how we can help them celebrate sales success more often On this National Salesperson Day, 14 December 2018, Skynamo wants to give more than a shout out to the

Sharing ideas is a means by which you can model and participate in value creation in your sales team while growing your own competencies. Yet, some salespeople remain hesitant to share their ideas with others. Why is that? Among the 10 habits successful sales reps incorporate into their daily routines we listed the importance of listening. The more willing reps are to listen to their customers, the more likely they are to hear and understand customer

The urgency of mobile adoption has been a topic of discussion for many years. Businesses and people who have not yet adapted to a mobile environment will soon be left behind and look on as their competitors thrive. The ever-growing trend of mobile applications are increasing by the minute. Making use of mobile sales apps is a great way for your business to increase sales productivity for example. By making use of the right apps, your sales personnel can stay connected and have the information they need right at their fingertips, no matter where they are. In the business world, the “going